Payment Policy: Payment info (credit card) is required to bid on auction items. You won't be charged unless you win an item or make a purchase. The winning bidder of an item will be invoiced, and their credit card on file will be automatically charged. We accept VISA, Mastercard, American Express, and Discover. If a credit card is declined, we will notify the winning bidder via email and ask them to update their credit card information. Credit cards are charged nightly.
Extending Bidding is turned on for this auction. Suppose an item receives a bid in the last 60 seconds of being open for bidding. In that case, the auction will automatically be extended an extra 60 seconds to allow other bidders the opportunity to place a follow-up bid. This extension will repeat if bids are still being placed on the item.
The following shipping and pick-up policies apply for this year’s Auction.
Shipping Policy: Please ensure your mailing address is current and correct in your account before bidding. All gift certificates and gift cards will be mailed unless stated otherwise. We charge a $1 shipping and handling fee per certificate or gift card to cover postage and shipping supplies. We will do our best to ship certificates and gift cards within 48 hours of payment. Gift certificates and gift cards are shipped from Madison. Please make sure the address in your bidding account is correct. PBS Wisconsin is not responsible for replacing or refunding any items sent to an incorrect or outdated address. Some physical items (not certificates or gift cards) may be shipped for an additional shipping and handling fee.
Merchandise Pick-Up Policy: If you are the winning bidder of an item that required you to pick-up at the Auction office, you will receive an email to select a date and time to stop by to pick up your merchandise. Our Auction office is located near Lake St. and University Ave. on the UW campus in Madison. If you have an invoice with both merchandise and certificates, we will hold the certificates with the merchandise. Merchandise Pick Up will be June 13th-17th, from 9:45 am to 6:15 pm. Pick-up is by appointment only. The Auction office will be closed from June 19th-30th.